You’ve got your shiny new website! Now what?
We know that managing a website can be no piece of cake and can come with a considerable learning curve. Maybe you simply don’t have the time to really manage your website the way you need to. No worries, you don’t have to go it alone.
We offer a variety of Web Care Plans to keep you up and running smoothly so that you can focus on more important things! Sign up with an Annual Subscription and save 20% off!
What all is included?
SOFTWARE CORE UPDATES
We’ll make sure that your WordPress software installation stays up to date.
With each update, we’ll check your website to ensure that it is operating properly.
Plugin updates occur regularly and can sometimes be incompatible with your theme
or other plugins. Incompatibility can sometimes cause all types of errors within
your website. We go through each plugin to make sure they not only stay current,
but don’t break your website.
We stay abreast of updates to your themes and check them for compatibility as
the developers roll them out.
24/7 VIDEO TUTORIAL ACCESS
Unlimited, 24-7 access to our video knowledge-base to teach you how to navigate your new website, or just to refresh your memory. Over 110 minutes of video walk-through to keep you confident of adding and maintaining your website content.
Clients enrolled in one of our Website Care Plans get bumped to the front of
the line and will automatically receive a response within the hour.
We make sure that your website is secure and protected from malware, hackers
and any other nasty critters that may try to harm your website.
SCHEDULED CONTENT MANAGEMENT ASSISTANCE
Need help adding a picture to your pages, or maybe changing the colors of your
text? Maybe you want to talk about some other plugins that can help you with
a particular feature. You can schedule a day and time for us to help you with
that via phone, FaceTime, Google Duo or in person if you are in our Local
Area. These will be pre-scheduled and recur monthly.
We’ll perform minor tweaks upon request to your website (eg: color changes,
fonts, etc). Typically simple tasks to help enhance the aesthetics of your website.
ON/OFF-SITE CONTENT SUPPORT
Uploading content to your website on a regular basis can be a tedious task.
If you’re finding that you just don’t have enough hours in a day to upload
your content to your website, no worries, you have an extra set of hands
now. On-Site Content Support (we’ll come to you) each week if you are located
“In Town”. Out of town Content Support is available via Skype/Facetime/
Google Duo/Email only.
DAILY/WEEKLY DATABASE BACK UPS
Should you break your website…we hope you won’t, but just in case, we will
keep backups of your website ready to restore so you don’t lose all of your
No contracts. You can cancel anytime you want to take the wheel. No questions asked!
- up to 3
*For web care of more than 5 websites per client, please contact us directly for a quote.
§ – On-Site Content Management is only available to clients in our ‘In town’ area. See Terms & Conditions ‘Extended Support’ for details.